The company has refused to resolve this issue and blames us for these damages, which is close to impossible as no one has lived in the house for 99% of the time it has been installed, We can provide photos of the flooring if needed to show the terrible cloudiness of the finish and damages. The product should have never been marked as for commercial use of any kind as this is the only reason we purchased and spent $4229.73 on it. We also went back and forth for over 7 months with the company trying to resolve the issue and have an email trail we can provide to you. We have reached out to the company that sold us the floor as well as the specific vendor and opened a case claim for damages. No one resided in the home for over a year as this is their vacation home, so there was very little use of the floor to begin with. The floor looks as if it is 40 years old and has been through a lifetime of hardships - something that should not happen to a floor marked for any kind of commercial use. We did not receive the product until late May 2022. Hello, I run a design firm and have purchased flooring from Floor Decor for a client Last year on 4/06/22.
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